Your AI support agent that handles customer chats – fast, smart, hands-free.

Meet Nivimivi

Your AI support agent, built for fast growing D2C brands .Let Nivimivi take care of your customer queries 24/7 — so you can focus on growth

• Get early access & get a free review analysis

With the above access you get a Free "Review analysis"!

Let us set up your first agent. No commitment. No training required !

Why Nivimivi

Customer support shouldn’t burn your team out or delay growth.
Nivimivi is a fully autonomous AI agent built to reduce support load — without months of training, dev work, or endless tickets.

🤖 Retains Context Like a Human
Understands Threads, Not Just Questions -
Nivimivi keeps track of conversation context — it understands when customers switch topics, reference past messages, or get frustrated..
Result: Fewer repeated questions. Faster, more natural resolutions

⚙️ Plug & Play With Your Docs
No Training Needed — Just Paste Your Help Center
Nivimivi learns directly from your knowledge base, help docs, or even your website. Setup takes 5 minutes. No coding, no CSVs, no stress.
Result: Go live in 15 minutes, no dev team required

🚦Smart Escalation
Knows When to Escalate (And When Not To)
It doesn't pass every ticket to humans. Nivimivi asks clarifying questions, offers smart fallbacks, and only escalates when it must.
Result: 30–50% lower human handoff rate vs basic bots.

🗣️ Adaptive Language + Tone
Sounds Human — Your Human
Nivimivi adjusts tone based on customer mood and your brand voice — friendly, professional, casual, or even regional.
Result: Higher CSAT and fewer angry escalations.

📆 Works out of the box with Shopify & Whatsapp
We integrate directly with your existing stack (Shopify, WhatsApp) — and we’re building more.
Result: Unified support experience across channels.